Privacy Policy

This page is provided for general information and describes how this website operates. It is not legal advice. Firmavexa recommends that this text be reviewed by a qualified legal professional before the website is used in production, to confirm it reflects actual practices and any obligations that apply.

1. Who we are

This website, available at firmavexa.work, is operated by Firmavexa, a professional services company with a registered address at 917 Mont-Royal Ave E, Montreal, Quebec H2J 1X3, Canada. In this policy, “Firmavexa”, “we”, “us” and “our” refer to Firmavexa.

For any privacy question or request, you can contact us at info@firmavexa.work.

2. Information visitors provide

You can browse this website without telling us who you are. We only receive personal information that you choose to provide, for example when you send us an email or complete the contact form.

Please do not send sensitive personal information — such as health, financial or government identification details — through the website or by email.

3. Contact form information

When you use the contact form, we ask for:

• Your full name (required)
• Your business email address (required)
• Your company name (optional)
• Your phone number (optional)
• Your area of interest (required)
• Your message (required)
• Your confirmation that you have read this policy (required)

We use this information to read, consider and respond to your inquiry, and to keep a record of our correspondence. The form also contains a hidden field used to reduce automated spam; it is not intended to be completed by people.

The contact form sends information only when it is connected to a server operated by or for Firmavexa. If the form cannot send your message, it will tell you so, and you can email us directly instead.

4. Technical information

Like most websites, the servers that host this site may automatically record limited technical information when pages are requested. This can include your IP address, browser type, device type, the pages requested, the referring page, and the date and time of the request. This information is typically used to deliver the website, keep it secure, diagnose problems and understand overall traffic.

The fonts and images on this website are served from the website itself rather than from third-party font or image services.

5. Cookies and similar technologies

This website uses only what is necessary for it to operate, including storing your cookie preference in your browser's local storage so that the banner does not reappear on every page. More detail is available in our Cookie Policy.

You can change your choice at any time using the Cookie Settings link in the footer.

6. Analytics

At the time of this update, no analytics service is active on this website. The website includes a consent setting for optional analytics so that, if an analytics service is added in future, it will only run after you have given permission. If an analytics service is introduced, this policy and the Cookie Policy will be updated to name the provider and describe the information collected before it is enabled.

7. How information may be used

We may use the information described in this policy to:

• Respond to inquiries and communicate with you about them
• Discuss potential services you have asked about
• Operate, maintain and secure the website
• Understand and fix technical problems
• Meet legal or regulatory obligations that apply to us

We do not sell personal information. We do not use contact form information to send marketing messages unless you have separately asked to receive them.

8. Service providers

We may rely on trusted service providers to help operate this website and our communications — for example, website hosting, email services and, if configured, a form-processing service. These providers may process information on our behalf only as needed to provide their services. Some providers may store or process information outside Quebec or Canada. Where this is the case, we aim to choose providers that apply appropriate safeguards.

9. Retention

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including responding to your inquiry and maintaining appropriate records, or as required by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

10. Security

We take reasonable administrative, technical and physical measures to protect personal information against loss, theft and unauthorized access, use or disclosure. The website is intended to be served over an encrypted HTTPS connection. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. External links

This website may link to external websites. We are not responsible for the content or privacy practices of other websites. We encourage you to read the privacy policies of any website you visit.

12. Your privacy choices

Subject to applicable law, you may ask to access the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also withdraw your consent to our use of information where consent is the basis for that use. To make a request, email info@firmavexa.work. We may need to verify your identity before responding.

You can manage optional cookies at any time through the Cookie Settings link in the website footer. You can also clear your browser's stored data for this site to reset your choice.

13. Policy updates

We may update this policy from time to time to reflect changes in our practices, the website or applicable requirements. The “Last updated” date at the top of this page shows when it was last revised. Significant changes will be reflected on this page.

14. Contact

Questions about this page can be sent to:

Firmavexa
917 Mont-Royal Ave E
Montreal, Quebec H2J 1X3
Canada

info@firmavexa.work